The Sent Items folder contains all items that have been sent. Think of this folder as your in-progress tray. An e-mail is saved to the Drafts folder when a user composes the e-mail and then clicks the Save button in the Outlook Mail Inspector window. The Drafts folder contains items that have not yet been sent. Each folder in Outlook represents a tray and in the case of the Inbox folder, it is without a doubt the IN tray.Īll incoming mail lands in the Inbox, even when you specified a rule to move specific e-mails, the e-mail is first delivered to the Inbox and then moved to the destination folder. When trying to imagine how most of the folders in Microsoft Outlook work, try comparing it to the classic in/out tray you’ll find in many offices. Enumerating items in an Outlook special folderįirst off, let’s have a closer look at each of the Outlook special folders and see in what way it is different from the others.

Microsoft Outlook has a number of special folders of which the most common folders are:įurther on in this article you will learn how to work with each special folder in the most efficient manner: Happy 2014 everyone! We’ll start this year with an article looking at Outlook special folders.

Where is outlook outbox folder